Career Directions

What’s your journey?

Find the career path that’s right for you.We’re a global company with offices and employees in Canada, the United States and Asia. Our size and the variety of products and services we offer creates a wide range of rewarding career options.

Take a look at some of the career paths we offer and see what interests you.

Want to know what to expect during the recruitment process?


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Our current employees are a great way to find out more about working with us, and referrals are our number-one source of external hiring. Find out who you’re connected to:

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“I’m honoured to work for Manulife as there is a lot of room for advancement. I can use my expertise and grow together with the company.”
– Wendy L, VP, Actuary, China

Our actuarial professionals play a key role in building and maintaining Manulife’s success through product development and business valuation. We foster an environment that allows actuarial talent to become outstanding business leaders and achieve their career goals. There are extensive opportunities to progress into diverse roles offering continuous development and professional growth.

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“What I love about Manulife is that we have great people. I get to work with and learn from brilliant people across our business every day.”
– Dave K., AVP, Advanced Analytics, Canadian Division

Our Advanced Analytics professionals use predictive modelling and machine learning on large volumes of data to drive value for the company. With operations in Canada, U.S. and Asia, we are continually looking to grow and develop our teams. 

“I’m a Canadian, but I spent some time in Asia earlier in my career. When my wife and I decided that we wanted to head back to Asia, Manulife was an obvious choice, given our company’s long and successful track record in the region.”
– Zac E., Communications, Singapore

Whether it’s a website, printed brochure or social media, we believe in the power of communication to support collaboration and information sharing across our global organization and with our customers.

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“Manulife fosters a customer-centric culture that gives you the flexibility as an employee to ensure that we stand behind our products and services, ultimately allowing us to do what is right for the customer.”
– Godfrey J., Director, Disability Operations, Canada

Our goal is to put the customer at the centre of everything we do and there’s no better area to do that than customer service. If helping people is your passion, we want you to be the first point of contact our customers have with Manulife. Our customer service teams excel at listening and offering solutions, and treating every customer with courtesy, dignity and respect. 

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"One of my biggest motivators, is the next generation of Manulife employees. Their energy and enthusiasm for their future Manulife career is contagious, and the students we have brought into the Finance programs are testimony to that."
– Shelagh C, Director, IS Expense Management, Canada

Finance professionals play an integral role in the success of Manulife. Whether your expertise is in audit, tax, derivatives, financial analysis or another aspect of finance, the diversity of our products and businesses provides you with a broad scope of opportunities.

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"We offer a wonderful blend of stability and innovation, with a strong history and forward-thinking leadership."
– Ruth P., Senior Director, Program Management, Global Health and Wellness, U.S.

Our HR team plays a key role in our company. Providing strategic consulting services to each of our divisions by understanding their business objectives, defining the impact of these objectives to our people and implementing effective solutions, HR helps us deliver on our strategic goals. 

Our HR team is a global team, designed to deliver programs and solutions that are developed globally and implemented locally. Typical roles include the business partner and consultant role, compensation, communications, reporting, talent management, learning and development and strategic initiatives.

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"Being part of a global organization is of great importance to me. I believe it creates unmatched opportunities for career growth and development. Dedicated talent is a need across our organization’s various locations and, as such, gives rise to global job assignments."
– Susan C, AVP, Shared Applications Services, U.S.

Global Information Technology maps the future of our business through technology with the overall objective of using technology effectively and efficiently to enable the business. We have teams throughout the world helping businesses execute a variety of initiatives.

We are always looking for skilled, motivated and talented people who thrive in a fast-paced, team-based environment that fosters collaboration. The specific skills and experience we look for vary by role and by business.

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"I was looking for a company focused on improving the daily lives of their clients, and Manulife does just that! No matter how big or small a decision is, we’re encouraged to ask ourselves: “How does what I’m doing affect our customers?” Overall, it’s just a great place to work — great people, great opportunities and a great atmosphere!"
– Abby S, Social Media Coordinator, Canada


Our marketing teams take our products to market. From market segmentation and distribution channel strategy to the development of marketing and communications materials, they continually look for innovative ways to better address the diverse needs of our customers, including financial advice, product features and where and how they prefer to make their purchasing decisions.

Product Development

Developing innovative and forward-thinking solutions for customers is what drives our product development teams. These teams conceive, evaluate and develop ideas for new products and then bring them to life by determining strategy, competitive positioning and market focus. The product development teams work closely with marketing to develop effective campaigns designed to educate, inform and differentiate our products in the market.

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“I consciously made a move out of the banking sector to join a forward-thinking company like Manulife. Here, we're always looking for better ways to do business, including rethinking our financial modelling based on economic fundamentals.”
– Henry L, AVP Model Risk Management, Canada

Risk management is a core strength and focus of our business — from the design of every product we sell to the direct oversight of our company’s senior management. Manulife has a rigorous global risk management framework. This framework requires each individual product in every market to meet strict enterprise-wide risk management criteria on its own merit.

Corporate Risk Management is engaged in risk oversight for all of Manulife’s principal risks on an enterprise-wide basis. As such, roles within the department vary in scope but are generally involved in establishing key risk policies and related targets or limits, developing measurement methodologies and tools, monitoring the Company’s risk exposures against targets and assessing the effectiveness of risk management strategies. To fulfill these functions, employees require a fundamental understanding of financial markets and models and a sound knowledge of the Company’s businesses, strategies and products.

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“As a trainer, my role is critical to ensuring our underwriters are trained to provide quality service and support to our customers. And I can tell you that Manulife has one of the best training programs!"
Corina C, Trainer, Group Underwriting, Canada

Underwriters are needed to identify and calculate a policyholder’s risk of loss. They also work to establish appropriate premium rates, and to write policies that cover these risks.

At Manulife, there are two areas where underwriters provide value.  In the Individual Insurance business, an underwriter assesses the financial risk of prospective and in-force clients. They will also:

  • Assess risks and determine appropriate rates
  • Assist sales in establishing and maintaining business relationships
  • Provide on-going client support through problem resolution
  • Work with Client Financial Reporting to ensure the timely release of financial reports to our clients.

Underwriters at Manulife also provide services within Group Benefits. Group contracts are making up an increasing proportion of insurance sales, particularly in life and health insurance. A standard group policy insures everyone in a specified group through a single contract at a standard premium rate. The group underwriter analyzes the overall composition of the group, assuring that total risk is within the Company’s overall risk tolerance.

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Manulife Asset Management
"My first role at Manulife was in software development, which aligned with the qualifications and skills I’d gained at university. Thanks to the Company’s emphasis on career development and incubating talent, I’ve been able to diversify my skills and explore other areas of interest within the organization. More than a decade later, I’m now part of the Value Equity team and I help manage one of Canada's biggest mutual funds. If you have ambition and drive, there’s no limit to where your career can take you at Manulife."
– Saurabh M, Director, North American Equities, Manulife Asset Management, Canada

Manulife Asset Management has operations in 17 countries and territories, including 325 investment professionals across the United States, Canada, the United Kingdom, Japan, Hong Kong, Singapore, Taiwan, Indonesia, Thailand, Vietnam, Malaysia and the Philippines. In addition, we have a joint venture asset management business in China, Manulife TEDA, and operations in Australia, New Zealand, Uruguay and Brazil. Our investment expertise extends across a broad range of asset classes including equity, fixed income and alternative investments such as real estate, timber, and farmland, as well as asset allocation strategies. 

John Hancock Investments
I enjoy the fact that my colleagues at John Hancock Investments are fully committed to success. That kind of environment pushes me to reach my full potential"

– Mike S, Portfolio Consultant, U.S.

John Hancock Investments is America’s premier asset manager. We search the world to find proven portfolio teams with specialized expertise for every fund we offer then apply vigorous investment oversight to ensure they continue to meet our uncompromising standards. Our unique approach to asset management has led to a diverse set of investments deeply rooted in investor needs, along with strong risk-adjusted returns across asset classes. If you’re ready to challenge yourself with a new career in a dynamic, entrepreneurial culture, explore our opportunities in investments, sales, marketing and more. 

Manulife Investments
We offer an extensive range of products and services to meet Canadians’ wealth management needs. Our investment funds, including segregated fund and mutual fund offerings, are managed by seasoned portfolio managers in North America and around the world. Our guaranteed products include a wide range of annuities and insured guaranteed-interest contracts. Many of our investment solutions are designed with flexibility to meet the wide-ranging needs of Canadian investors. Our industry-leading service led to our attainment of the Canada Awards of Excellence, Gold recognition, and then the Order of Excellence, bestowed by the Governor General as the highest level of achievement an organization can receive for service in Canada.

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